Fasthosts to offshore support staff

From the Reg…

Budget web hosting provider Fasthosts will soon make almost all of its UK customer service team redundant, to be replaced by call centres in Romania and the Phillipines, staff were told on Wednesday.

Up to 38 posts are set to go at Fasthosts’ Gloucester HQ as a result. In a statement to The Register today, the firm said the “regrettable” job losses “will further improve customer experience” and enable it “to better serve its hundreds of thousands of customers”.

yeah right :newmon: :spit:

full article here : Fasthosts to offshore support staff • The Register

They aint got much of a reputation. My brother was with 1&1 and had no end of problems with downtime.